FAQ (Mostly Jokes)

About Our Products

Q: Are your products FDA-approved?
A: The FDA doesn't approve things that don't exist, so technically we're in the clear. We're also not FDA-disapproved, which is basically the same as approved if you squint.

Q: Where do you source your ingredients?
A: From the finest imaginary farms in nonexistent countries. Our suppliers are committed to sustainable practices like "not existing" and "requiring zero resources."

Q: Are your supplements vegan/gluten-free/non-GMO?
A: Yes to all of the above. They're also calorie-free, allergen-free, and existence-free. Perfect for every dietary restriction including "not wanting to ingest things."

Q: What's your return policy?
A: We have a 100% money-back guarantee because you can't give us money in the first place. Best return policy in the industry.

Q: Do you offer samples?
A: Absolutely. Every product is a sample because none of them are full products. You're welcome.

Q: How long until I see results?
A: Immediately, if you have a good imagination. Otherwise, never. Manage your expectations accordingly.

Q: What if I'm allergic to nothing?
A: You should probably see a doctor about that. Sounds serious.

Ordering & Shipping

Q: Can I actually buy something here?
A: No. Payments are disabled. This is a portfolio project, not a store. But we appreciate your enthusiasm for fictional wellness.

Q: Why can't I check out?
A: Because this is the one shopping experience designed to prevent impulse purchases. You're welcome for saving you money.

Q: What are your shipping rates?
A: Free, because we ship nothing. Delivery time is also excellent—your order arrives the moment you stop thinking about it.

Q: Do you ship internationally?
A: We ship nowhere, which technically includes everywhere. So yes. And no. Mostly no.

Q: My order never arrived. Where is it?
A: Everywhere and nowhere simultaneously. Your package exists in a quantum state of permanent non-delivery.

Q: Can I track my order?
A: Sure. Current status: "Metaphysical." Estimated delivery: Heat death of the universe.

Subscriptions

Q: How do subscriptions work?
A: You can't subscribe because payments don't work, but if you could, we'd send you nothing on a recurring basis. The ultimate low-maintenance subscription.

Q: Can I cancel my subscription?
A: You can't cancel what you can't start. This is the first subscription service with a 0% retention problem.

Q: What if I forget to cancel?
A: Don't worry—you'll never be charged for something that doesn't exist. Unlike that gym membership you're still paying for.

Q: Do you offer subscription discounts?
A: Yes. Save 100% by not being able to purchase anything.

The Science™

Q: What does "clinically unproven" mean?
A: It means we've conducted zero clinical trials on our zero products and achieved zero results. Perfect track record.

Q: Are there any side effects?
A: Possible side effects include: mild amusement, eye-rolling, the realization you're reading FAQs on a fake website, and an inexplicable urge to check out the person's LinkedIn who made this.

Q: How do I know your supplements work?
A: You don't. Because they don't. Because they're not real. We've really committed to transparency here.

Q: What's the recommended dosage?
A: Zero capsules, zero times per day. Overdose is impossible. Underdose is guaranteed.

Q: Can I take these with other medications?
A: Absolutely. Our products have zero drug interactions because they have zero drugs. Consult your doctor anyway because we're not qualified to give medical advice about real things, let alone fake ones.

Q: Do you have third-party testing?
A: We have third-party admiration for anyone who made it this far down the FAQ page.

About the Company

Q: Is this a real company?
A: Define "real." We have a website. We have products (in concept). We have brand values (irony-based). We just don't have... commerce.

Q: Why did you make this?
A: To learn Shopify and Klaviyo while having more fun than creating a generic "handmade soap store" portfolio project. Also, the wellness industry takes itself too seriously.

Q: Are you hiring?
A: We're not hiring because we're not a company. But if you're hiring and appreciate this level of commitment to a bit, the person who made this site is very much open to opportunities.

Q: Can I invest in Placebo & Co.?
A: Our current valuation is $0. If you'd like to invest $0 for 0% equity, we're open to discussions.

Q: What's your business model?
A: Demonstrating CRM competency through elaborate jokes. Not super scalable, but the margins are incredible.

Q: Do you have a physical store?
A: Yes, it's located at 123 Imaginary Lane, Nonexistent City, Fictional State, 00000. Stop by never.

Privacy & Data

Q: What do you do with my data?
A: Bold of you to assume we're collecting data. You can't even create an account here.

Q: Do you sell my information to third parties?
A: We can't sell what we don't have. Also, we can't sell anything. That's kind of our whole thing.

Q: Are cookies used on this site?
A: Only the Shopify default ones, and metaphorically, because this whole project is pretty cookie if you ask us. (Sorry.)

Q: Is my payment information secure?
A: Extremely secure because we never collect it. Unhackable by design.

Technical Issues

Q: The "Buy Now" button isn't working.
A: Correct. Working as intended.

Q: I can't add items to my cart.
A: Yes you can! You just can't check out. Think of it as window shopping, but the window is also fake.

Q: Your website seems broken.
A: It's not broken, it's artistically limited. There's a difference.

Q: Why am I getting emails from you?
A: You're not. Unless you signed up for the email list knowingly. In which case, congrats—you're part of a Klaviyo flow demo. Feel special.

Wellness & Lifestyle

Q: Will your supplements help me lose weight?
A: No, but overthinking this website might burn a few calories.

Q: Can I take these if I'm pregnant or nursing?
A: You can take imaginary supplements while doing anything. They're very versatile that way.

Q: Are these supplements safe for children?
A: They're safe for everyone because they pose zero choking hazard, allergen risk, or any risk at all.

Q: Do you have a money-back guarantee?
A: We have a nothing-back guarantee. Send us nothing, we'll send you nothing back. Fair trade.

Q: What if I'm not satisfied?
A: We encourage you to leave a 1-star review describing how disappointed you are that you can't buy things here. We'll frame it.

Contact & Support

Q: How do I contact customer service?
A: You can email the void at support@placeboandco.fake (not a real email). Expected response time: never to always.

Q: Do you have a phone number?
A: Yes: 1-800-NOT-REAL. Press 1 for nothing. Press 2 for more nothing. Press 0 to speak with silence.

Q: Can I speak to a manager?
A: The manager is a Klaviyo automation. It doesn't take calls.

Q: I have a complaint.
A: We have a complaint department. It's very effective. It ignores 100% of complaints because it receives 0% of complaints.

Q: I have a compliment!
A: Oh stop, you're making our nonexistent team blush. But actually, if you're impressed by this project, the person who built it would love to connect on LinkedIn.

Meta Questions

Q: Why am I still reading this?
A: Good question. Maybe you're procrastinating. Maybe you appreciate commitment to a joke. Maybe you're the hiring manager trying to figure out if this person is clever or unhinged. (It's both.)

Q: Is this the longest FAQ page you've ever seen on a fake supplement store?
A: Probably. We don't have competition in this very niche category.

Q: Who hurt you?
A: The job market. Hence the portfolio project.

Q: No seriously, why did you put this much effort into something fake?
A: Because "I learned Shopify and Klaviyo" sounds boring in an interview. "I built an ironic supplement brand with fully functional email flows and conversion funnels" is memorable.

Q: Can I share this with my friends?
A: Please do. Our marketing budget is $0 and word-of-mouth is all we have.

Q: Are you okay?
A: Thriving, thanks. Currently open to work and deepdiving into CRM & retention frameworks. See what we did there?

The Real Answer to Everything

Q: What's actually going on here?
A: This is a portfolio piece demonstrating:

  • Shopify store setup and theming
  • Product catalog architecture
  • Klaviyo integration and segmentation
  • Email flow strategy (welcome, abandonment, retention, win-back)
  • Copywriting and brand voice development
  • Customer journey mapping
  • Zero-party data collection (via quiz)
  • Subscription model understanding

All wrapped in humor so you'd actually remember it.

Q: Where can I see the actual Klaviyo flows you built?
A: Great question. If you're interviewing the person who made this, just ask. They'd love to walk you through the segmentation strategy, flow logic, and A/B testing plans.

Q: Is the person who made this actually competent?
A: You've read this far. You tell us.


Still have questions?
That's concerning, but we respect your dedication to FAQ pages.

Want to hire the person who made this?
Even better. They're available and ready to build real strategies for actual products.

Placebo & Co. - Where every answer raises more questions, except about our CRM capabilities. Those are legit.